Privacy Policy

Last updated: 1/1/2026

At Carcroft News ("we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Carcroft News is a newsagent and convenience store located at 93 Owston Road, Doncaster, DN6 8DR. For the purposes of data protection legislation, we are the data controller.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number (e.g., when you place a phone order or contact us).
  • Transaction Data: Details of products you have purchased from us.
  • CCTV Footage: For the safety and security of our staff, customers, and premises, we operate CCTV systems.
  • Technical Data: IP address, browser type, and usage data when you visit our website.

3. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders (including Click & Collect requests).
  • To improve our website and customer service.
  • To prevent crime and ensure safety (CCTV).
  • To comply with legal obligations (e.g., keeping tax records).

4. Age-Restricted Sales

We sell age-restricted products (Alcohol, Tobacco, Lottery). We may require you to produce valid identification to verify your age. We do not store copies of your ID unless required by law or for specific crime prevention purposes.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with:

  • Service Providers: Companies that help us run our business (e.g., payment processors, IT support).
  • Law Enforcement: If required by law or to prevent crime (e.g., sharing CCTV footage with the police).

6. Security

We fulfill our obligations by keeping your personal data secure and preventing it from being accidentally lost, used, or accessed in an unauthorized way.

7. CCTV Policy

CCTV is installed for the purpose of crime prevention and staff safety. Cameras are visible and accompanied by signage. Footage is retained for a limited period (typically 30 days) unless required for an ongoing investigation.

8. Your Rights

Under the UK GDPR, you have rights including:

  • Right of Access: You can ask for copies of your personal data.
  • Right to Rectification: You can ask us to correct inaccurate data.
  • Right to Erasure: You can ask us to delete your data in certain circumstances.

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: sales@carcroftnews.co.uk
  • Phone: 01302 274088
  • Address: 93 Owston Road, Doncaster, DN6 8DR